Last updated on: September 29, 2023

 

 

1. SCOPE OF PURCHASE CONDITIONS

The present terms of purchase « Conditions » are applicable to the products sold on the www.experiencenatura.ca Site (the « Products »). The Site and the Products are provided to you by Expérience Natura (9326-4539 Québec inc.), a corporation incorporated under the laws of Québec and located at 740 Bacon’s Bay, Ayer’s Cliff, QC, J0B 1C0, Canada. The terms « we, » « us » and « our » refer to Expérience Natura.

By purchasing one or more Products on our Site, the Buyer accepts the present Conditions. Please take the time to read these Conditions before making any purchase on our Site. If you do not agree with all of the Conditions, please do not purchase our Products.

 

2. PRICES

Product prices are quoted in Canadian dollars (CAD). They are subject to change without notice or notification. You agree to pay for the Products at the posted price and according to the terms selected at the time of purchase.

We are in no way responsible for the exchange rate of the Buyer purchasing Products on the Site with a bank or credit card using currencies other than Canadian dollars (CAD). It is the Buyer’s responsibility to verify, before payment, the exchange rates used in their country and by the institutions with which they deal.

Prices shown on the Site are before tax. We charge applicable taxes according to the province (Canada) or country in which the Buyer is located. The tax amount will be calculated and added to the amount of the Product, and it is this final amount that will be debited with the payment method used by the Buyer. Taxes are the responsibility of the Buyer.

The purchase price is payable in full in a single instalment at the time of ordering.

 

 

3.PAYMENT AND SECURITY

Products may only be purchased on the www.experiencenatura.ca Site.

We accept secure payment by credit card (Visa, MasterCard, American Express) and PayPal.

In the event of a problem with the payment of Products, you undertake to contact us as soon as possible, in order to rectify the situation, at the following address: abonvalot@experiencenatura.ca.

 

4.REFUNDS

Digital Products:

The Buyer acknowledges that by purchasing a digital Product on our Site, they will have immediate access to its content, training, videos, audios and PDF documents. Digital Products are not refundable under any circumstances, to the extent permitted by law. In the event of an inability to access the purchased digital Products, the Buyer may contact us at the following address: abonvalot@experiencenatura.ca

 

Physical Products:

Physical Products purchased on our Site are not refundable under any circumstances, to the extent permitted by law.

 

5.ORDERS

Products are available for purchase as long as they are on the Site and quantities are available.

In the event that a Product is no longer available after the order has been placed, we will immediately notify the Buyer and the amount of the order for that Product will be refunded.

 

6.DELIVERY

Products are considered delivered when the Buyer receives access to the courses, to their ebook(s) or receives their physical Product.

 

7.PRODUCT USE

7.a. For the Natura Experience Box (the « Box »)

The 2022 Box is on sale from October 13 to October 30, 2022. Buyers then have until October 30, 2023, to follow the Courses in the Box.

The Buyer is not obligated to register and take all the courses included in the Box. They may take only those they wish to take. If the Buyer does not take all the courses included in the Box, they may under no circumstances request a partial refund for the courses that were not taken.

Under no circumstances may the Buyer share their access codes to the courses in the Box with a third party, at the risk of being prosecuted.

 

7.b.  For other digital and physical Products

Under no circumstances may the Buyer share the Products purchased on the Site with a third party, nor make any reproduction whatsoever, at the risk of being prosecuted.

 

8.SHIPPING COSTS (for physical Products only)

Prices for physical Products include shipping and handling, unless otherwise stated in the Product description. The choice of carrier remains that of the Site. Shipping rates include packaging, handling, and postage. The Buyer is responsible for any customs duties. The Buyer is responsible, to the extent permitted by law, for the risk of loss or damage to the Product(s) in transit. In the event that a Product is damaged or lost in transit, it is the Buyer’s responsibility to file a claim with the carrier.

 

9.INTELLECTUAL PROPERTY RIGHTS

Copyright: We own the intellectual property rights in the content of our Products and the pages on which the Products are displayed, including the underlying HTML text, video, text, images (including the layout and design of this Site) and materials provided to you in connection with your use of our Site or Products. You must abide by all other copyright notices or restrictions contained on our Site and Products. You may not reproduce, store, distribute or transmit the copyrighted content of our Products and Site without our prior permission. You may display on your computer, download, or print a copy of information from our Site and Products for non-commercial purposes only.

Trademarks: All trademarks and logos included in our Products and on the pages of the Site on which our Products are presented belong to us or to third parties. You may not use them without our express prior written consent or that of the third party concerned.

 

10.EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

Please note that, to the extent permitted by law, we make no warranties or representations as to the potential results that may result from the use of our Site, the purchase of our Products or the methods and techniques presented therein. You are solely responsible for your thoughts and actions following participation in our courses or use of our Products. In no event will we be liable for any loss or damage arising from your use of our Site or Products.

Certain federal, state, or provincial laws may not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

 

10.a For the Box

To the extent permitted by law, we cannot under any circumstances be held responsible for the content of the courses in the Box, nor for their use and application.

To the extent permitted by law, we cannot under any circumstances be held responsible for the closure or bankruptcy of the trainers’ companies which may occur during the period of use of the Box. In such a case, we will do our utmost to provide the Buyer with the course in question.

Certain federal, state, or provincial laws may not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

 

10.b.  For other digital and physical Products

The information presented in the other physical or digital Products can in no way be considered as treatments or therapies to be followed. Our Products do not replace the services of other healthcare professionals. Should you require medical advice, we encourage you to seek such assistance from qualified professionals.

 

11.INDEMNIFICATION

You agree, to the extent permitted by law, to indemnify, defend and hold us and our partners, officers, directors, employees and suppliers harmless from and against any and all claims and expenses, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Conditions.

 

12.TAKING THE ONLINE COURSES

To the extent permitted by law, the Site shall not be held responsible for the equipment (computer, tablet, etc.) used by the Buyer to access the Natura Experience courses or the digital products purchased, nor for the operating systems and their updates.

 

13.APPLICABLE LAW AND DISPUTE RESOLUTION

The applicable laws shall be those of Quebec, without giving effect to any conflict of law principles. The Parties agree to attempt to settle in good faith any dispute arising out of or in connection with these Conditions or the use of any of our Products. If such dispute cannot be settled, any dispute shall be submitted to the competent court in the judicial district of Saint-François.

 

14.INFORMATION

Please refer to the Privacy Policy for details on the collection of your personal information.

If you have any questions, please contact us by e-mail (abonvalot@experiencenatura.ca) or by phone at 001 514 730 9293.